Privacy policy

Last updated: 13 November 2026

At a glance

Yuvelo is a player for the playlists you bring into your home. There is no Yuvelo account to sign up for, we run no analytics, and we never sell or rent anything about you. Almost everything Yuvelo keeps stays on this phone.

What stays on this phone

Your playlists (name, colour, emblem letter, server address, username and password, or the link), a copy of any playlist file you choose, the account dates and connection counts your provider sends when you sign in, your favourites, where you stopped in films and episodes, recently on channels, pinned categories and your settings (language, list order, compact rows). They live in Yuvelo's own storage on this phone and are never sent to us. When you choose a playlist file, Yuvelo reads only the file you pick. Yuvelo also keeps one random purchase ID in the iPhone Keychain so Yuvelo Max stays with you after a reinstall; it says nothing about who you are.

Your IPTV provider

Yuvelo connects straight from this phone to the server or link you enter, and your login details go only to that address. The provider sees what any streaming service sees: your IP address, the streams you open, and Yuvelo's name and version. Its own privacy policy applies. We have no tie to any provider and never see what you watch.

The settings file

When it opens, Yuvelo downloads a small settings file from our server: ad settings, subscription settings and the support address. Nothing about you goes with it beyond what any web request carries, such as your IP address and the app version.

Ads and tracking

The free version shows ads from Google AdMob. Where the law asks for it (for example in the EEA, the UK and Switzerland), Google's consent form lets you choose how your data is used for ads, and no ad is requested before you answer. iOS then asks whether Yuvelo may track you across other companies' apps and websites. Only if you say yes can AdMob use your device's advertising identifier to show ads that suit you. If you say no, ads still appear but are not based on that identifier, and every channel plays the same either way. AdMob may still collect details such as IP address and device type to show and measure ads and to prevent fraud, under Google's privacy policy. Yuvelo Max removes every ad.

Purchases

Yuvelo Max is bought through the App Store. Apple handles the payment; we never see your card or your Apple ID. RevenueCat, our subscription service, receives the random purchase ID and the App Store receipt so Yuvelo can confirm your Yuvelo Max, under RevenueCat's own privacy policy.

E-mail support

If you write to us, we receive your e-mail address and whatever you include, and use them only to answer you. We keep the conversation only as long as it takes to help.

Children

Yuvelo is not made for children under 13, and we do not knowingly collect information from them. What you watch comes from your own provider, so please check it suits everyone in your home.

Your choices

Removing a playlist in Manage playlists also removes its favourites, resume points, recently on channels, pinned categories and any copied file. Clear watch history in Settings removes the open playlist's resume points and recently on channels and keeps its favourites. Deleting Yuvelo removes everything it kept on this phone, except the random purchase ID in the Keychain. You can change your ad consent at any time from the ad privacy choices in Settings (shown where consent applies), and tracking permission in the iPhone's Settings › Privacy & Security › Tracking. You can also ask us anything about your data at the address below.

Changes

Whenever Yuvelo changes what it does with data, we update this policy and the date at the top.

Contact

Questions about privacy? Write to support@yuvelo.app and we will gladly help.